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County LinesFor ProfessionalsNEW · APRIL 2026

Trauma-Informed Approaches to County Lines: A Practical Guide for DSLs and Teachers

Children exploited through county lines have often experienced significant trauma — both before and during their exploitation. Understanding trauma-informed practice is not optional: KCSIE 2024 and Working Together 2023 both require it. This guide tells you what it looks like in practice.

✍️ By The Safeguard Hub Team 📅 April 2026 · Last reviewed April 2026 ⏱ 11 min read Part of The Safeguard Hub Articles Series
Early intervention and trauma-informed support for county lines exploited young people

Why Trauma-Informed Practice Is a Statutory Requirement

Keeping Children Safe in Education 2024 explicitly references the need for schools to understand the impact of Adverse Childhood Experiences (ACEs) on behaviour, and to adopt approaches that avoid re-traumatisation when working with children at risk. For children involved in county lines, this is not abstract theory — it is the difference between a child engaging with support and a child going missing permanently.

Research by Barnardo's found that 80% of children exploited through county lines had at least one ACE before the exploitation began — including domestic abuse, parental substance misuse, or family involvement in the criminal justice system.[1] The gang did not create the vulnerability; it found and weaponised it.

What "Trauma-Informed" Actually Means in a School

Trauma-informed practice is not a therapy programme or a specialist role. It is an organisational approach, embedded in everyday interactions, that:

  • Assumes complexity: Behaviour that looks like defiance, aggression, or disengagement may be a trauma response — not a deliberate choice. Asking "what happened to you?" rather than "what's wrong with you?" is the foundation.
  • Prioritises safety: Exploited children often do not feel safe disclosing to adults — particularly adults in authority. Building trust through consistent, non-punitive relationships takes time but is the prerequisite for disclosure.
  • Avoids re-traumatisation: Repeated questioning about the exploitation, confrontational interviews, or disciplinary approaches to exploitation-related behaviour (e.g. unexplained absences, missing school) can increase the harm to the child.
  • Is multi-agency by nature: No single professional can hold the full picture. Trauma-informed schools are those that share information appropriately — including through MASH — rather than managing exploitation concerns internally.

The PACE Model: A Framework for Every Conversation

Dan Hughes' PACE model (Playfulness, Acceptance, Curiosity, Empathy) is widely recommended by NHS CAMHS and adopted across many local authority safeguarding teams for work with exploited young people. In a school context:

Playfulness

Approach conversations lightly where possible — not every interaction needs to be a formal check-in. Building rapport through normal, positive interactions makes the difficult conversations possible.

Acceptance

Accept the child unconditionally — not their behaviour, but their personhood. A child who is being exploited needs to know that adults do not think they are bad. The exploitation happened to them; it is not who they are.

Curiosity

Be curious about the child's internal world: "I wonder what it feels like when..." questions open up dialogue without demanding disclosure. Never ask leading questions about the exploitation itself — these can compromise any future police investigation.

Empathy

Empathy means communicating that you understand something of how hard the child's life feels. It is not agreement with their choices or dismissal of the harm they may have caused to others.

When to Refer: NRM and MASH Thresholds

Where county lines exploitation is suspected or confirmed, two parallel referrals are required:

  1. National Referral Mechanism (NRM): The NRM is the UK's framework for identifying and supporting victims of modern slavery and trafficking, including county lines. Schools can make a referral via the police, social services, or the Modern Slavery Helpline (0800 0121 700). Children under 18 are automatically referred for a "reasonable grounds" decision — the bar is intentionally low.
  2. MASH Referral: County lines involvement meets the threshold for a Section 17 referral (child in need) at minimum, and may meet the Section 47 threshold (child at risk of significant harm) where there are threats to the child or their family, evidence of physical harm, or confirmed exploitation incidents. Refer the same day — do not wait for confirmation from police.

Emergency Contacts — County Lines Exploitation

Modern Slavery Helpline (24hr): 0800 0121 700
NSPCC Child Protection: 0808 800 5000
Crimestoppers (anonymous): 0800 555 111
Local MASH: find-school.safeguard-hub.org

Citations

[1] Barnardo's (2022). Groomed into Crime: Barnardo's Experience of Child Criminal Exploitation. Barnardo's.

[2] National Crime Agency (2024). County Lines 2023–24: National Assessment. NCA.

[3] Department for Education (2024). Keeping Children Safe in Education 2024. GOV.UK.

[4] Hughes, D. (2011). Attachment-Focused Family Therapy Workbook. W. W. Norton.

[5] NICE (2017). Child abuse and neglect: NICE Guideline NG76. National Institute for Health and Care Excellence.

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