Answer three questions about your concern and get a colour-coded, step-by-step referral pathway — with the right agencies, contacts and timescales. Aligned to Working Together 2026.
⚠ Immediate danger? Call 999 now. Do not complete this tool first.
Step 1 of 3
The pathway will be tailored to the specific agencies and procedures for this concern type.
Step 2 of 3
This determines timescales and whether out-of-hours services need to be involved.
Step 3 of 3
Previous history affects how agencies will prioritise and respond to a new referral.