Low-Level Concerns Policy Template for Schools (KCSIE 2025)
A statutory standalone document — separate from your main CP policy. Free template available. Premium version customised for your school.
A low-level concerns policy is a statutory requirement under KCSIE 2025. It exists to create a culture where staff feel confident to report concerns about a colleague's behaviour — even where those concerns fall below the threshold for a LADO referral. Research from serious case reviews shows that low-level concerns, had they been recorded and acted upon earlier, could have prevented abuse by staff members. This policy must be separate from, but cross-referenced with, the main child protection policy.
What is a low-level concern?
Statutory basis: KCSIE 2025 Part 4
Definition
Behaviour by a member of staff (or volunteer or contractor) that does not meet the threshold for a referral to the LADO but is inconsistent with the staff code of conduct.
Examples of low-level concerns:
{["Being over-familiar with pupils","Using inappropriate language around children","Meeting pupils outside school hours","Giving gifts to individual pupils","Sharing personal contact details with pupils","Making comments about a pupil's appearance","Failing to maintain professional boundaries on social media"].map(ex => `
⚠ ${ex}
`).join('')}
The concern may arise from the staff member's own disclosure, a colleague's observation, or a report from a pupil or parent. All routes are valid and all must be recorded.
What the policy must include
{[
["How staff should report a low-level concern","The policy must name the recipient — usually the headteacher. Must also name an alternative recipient for concerns about the headteacher (typically the chair of governors)"],
["How concerns are recorded","Securely, separately from personnel files. Access must be restricted to those who need to know"],
["What happens to the record if the staff member moves school","Low-level concern records must be considered as part of reference requests. The policy must set out how this works"],
["How patterns of low-level concerns are monitored","A single concern may be minor; a pattern may indicate something more serious. The DSL must regularly review records"],
["When a low-level concern becomes a LADO referral","The threshold for LADO referral must be clearly set out — based on KCSIE 2025 Part 4"],
["Reassurance for good-faith reporters","Staff who report in good faith will not face adverse consequences. This must be stated explicitly to encourage reporting culture"]
].map(([title, sub]) => `
✓ ${title}
${sub}
`).join('')}
Common mistakes in low-level concern policies
{[
["Conflating with the main CP policy","KCSIE 2025 requires a separate standalone document — not a section within the CP policy"],
["Not naming a specific recipient for reports","'Report to a senior leader' is not sufficient. The policy must name the specific role and the alternative where the concern is about that person"],
["Failing to address concerns about the headteacher","A significant gap — if the concern is about the most senior person in the school, the process must still be clear and safe"],
["Not setting out the record retention schedule","How long are low-level concern records kept? The policy must specify this"]
].map(([title, sub]) => `
⚠ ${title}
${sub}
`).join('')}
Free template vs Premium version
Feature
Free Template
Premium (CP Policy £7.99 or Complete Suite £19.99)
School name, DSL and headteacher pre-filled
✗
✓
Named alternative recipient (for concerns about HT)
✗
✓
LADO referral threshold section
Basic
Full with local LADO details
Record retention schedule
✗
✓
AI-customised for your school
✗
✓
Get the premium low-level concerns policy
Customised for your school with named recipients, LADO thresholds, and retention schedule. Included in the Child Protection Policy (£7.99) or Complete Policy Suite (£19.99).