Emergency
999, Emergency services
24/7999
Police, ambulance, fire. Use when someone is in immediate danger.
101, Non-emergency police
24/7101
Report crime, share information, make a concern known. Not for emergencies.
Missing People
24/7 · Free116 000
Report a missing child or adult. Also supports those who have run away.
missingpeople.org.ukNHS 111
24/7111
Urgent medical concern that is not an emergency. Also covers mental health crisis line.
Child Safety & Abuse
NSPCC, Parent & professional helpline
24/7 · Free0808 800 5000
Advice for adults worried about a child. Trained child protection specialists. Can take referrals.
nspcc.org.ukChildline, For children & young people
24/7 · Free0800 1111
Free, confidential. Does not show on most phone bills. Also available via online chat.
childline.org.ukCEOP, Report online grooming
Online reportceop.police.uk
Child Exploitation and Online Protection. Report online sexual abuse and grooming.
ceop.police.uk/safety-centreModern Slavery Helpline
24/7 · Free0800 0121 700
Report modern slavery, trafficking, and criminal exploitation of children and adults.
modernslaveryhelpline.orgCrimestoppers, Anonymous tip-offs
24/7 · Free · Anonymous0800 555 111
Report crime anonymously. Never asks your name. Also online at crimestoppers-uk.org.
crimestoppers-uk.orgPAPYRUS, Youth suicide prevention
Daily 9am to midnight · Free0800 068 4141
Specialist support for young people at risk of suicide and those worried about them.
papyrus-uk.orgMental Health & Crisis
Samaritans
24/7 · Free116 123
Anyone in emotional distress. Confidential. Also email: jo@samaritans.org
samaritans.orgSHOUT, Crisis text line
24/7 · FreeText SHOUT to 85258
Text-based crisis support. Useful if calling feels too difficult.
giveusashout.orgYoung Minds, Parent helpline
Mon to Fri 9:30am to 4pm · Free0808 802 5544
For parents and carers worried about a child's mental health.
youngminds.org.uk/for-parentsKooth, Free online counselling
Online · Free · NHS-fundedkooth.com
Free, anonymous online counselling for young people aged 10 to 25. No waiting list in most areas.
kooth.comBeat, Eating disorders
365 days/year · Free0808 801 0677
Advice for people with eating disorders and their families. Separate helplines for adults and under-18s.
beateatingdisorders.org.ukSelf-harm UK
Online resourcesselfharm.co.uk
Resources, forums and support for young people who self-harm and their families.
selfharm.co.ukDrugs, Alcohol & Gambling
FRANK, Drugs information
24/7 · Free0300 123 6600
Honest information about any drug. Non-judgmental. Also live chat at talktofrank.com.
talktofrank.comNacoa, Children of addicted parents
Free0800 358 3456
Support for children and adults who grew up with a parent's alcohol or drug problem.
nacoa.org.ukAdfam, Families of substance users
Online resourcesadfam.org.uk
Support and guidance for families affected by a loved one's drug or alcohol use.
adfam.org.ukGamCare, Gambling support
24/7 · Free0808 8020 133
Support for anyone affected by gambling problems, including parents of young gamblers.
gamcare.org.ukNHS Smokefree, Vaping & smoking
Free0800 022 4332
Stop smoking and vaping support. NHS advisors can help with nicotine replacement for under-18s.
nhs.uk/quit-smokingCounty Lines & Criminal Exploitation
NSPCC helpline
24/7 · Free0808 800 5000
If you believe a child is being criminally exploited. Advisors can guide you through next steps.
Modern Slavery Helpline
24/7 · Free0800 0121 700
County lines is a form of modern slavery. This line can advise and take referrals.
modernslaveryhelpline.orgCrimestoppers, Anonymous
24/7 · Free · Anonymous0800 555 111
Report county lines activity anonymously. Never asks your name.
Fearless, Anonymous youth reporting
Online · Anonymousfearless.org
Young people can report crime anonymously without going to police directly.
fearless.orgOnline Safety & Image Abuse
CEOP, Online grooming & CSAM
Online reportceop.police.uk
Report online grooming, child sexual abuse material, or exploitation.
ceop.police.uk/safety-centreInternet Watch Foundation
Online reportreport.iwf.org.uk
Report and remove child sexual abuse imagery from the internet. UK-based removal service.
report.iwf.org.ukStopNCII, Stop image sharing
Online · Freestopncii.org
Create a hash of an intimate image to prevent it being shared across major platforms globally.
stopncii.orgRevenge Porn Helpline
Mon to Fri 10am to 4pm · Free0345 6000 459
Support for anyone whose intimate images have been shared without consent, including deepfakes.
revengepornhelpline.org.ukInternet Matters, Parental controls
Online resourcesinternetmatters.org
Step-by-step setup guides for parental controls on every device and platform.
internetmatters.orgNSPCC Net Aware
Online resourcenet-aware.org.uk
Parent reviews of every major social platform show what children do there and what the risks are.
net-aware.org.ukDomestic Abuse & Relationships
National Domestic Abuse Helpline
24/7 · Free0808 2000 247
Run by Refuge. For anyone experiencing domestic abuse. Also live chat available.
nationaldahelpline.org.ukRape Crisis, Sexual violence
24/7 · Free0808 500 2222
Support for anyone affected by rape or sexual abuse at any time in their life.
rapecrisis.org.ukGalop, LGBTQ+ abuse support
Mon to Fri · Free0800 999 5428
Specialist support for LGBTQ+ people experiencing domestic abuse, hate crime, or sexual violence.
galop.org.ukMen's Advice Line
Mon to Fri 9am to 8pm · Free0808 801 0327
Domestic abuse support specifically for men and their children.
mensadviceline.org.ukLGBTQ+ Support
FFLAG, Families of LGBTQ+ people
Free0300 688 0368
Wed & Thurs 10am to 8pm. Fri & Sat 10am to 6pm. Free from mobiles.
Support for parents and families of LGBTQ+ people. Helpline and local support groups.
fflag.org.ukMermaids, Gender identity
Free0808 801 0400
Support for gender-diverse children and young people and their families.
mermaidsuk.org.ukStonewall, Information & advice
Online resourcesstonewall.org.uk
Comprehensive information on LGBTQ+ rights, school duties, and family support.
stonewall.org.ukGalop, LGBTQ+ hate crime & abuse
Free0800 999 5428
Report hate crime, get support after abuse or assault. Specialist LGBTQ+ service.
galop.org.ukSchool, SEND & Education
IPSEA, SEND education law
Free legal advice0300 0018 023
Free SEND advice and advocacy. EHCPs, exclusion, school complaints, tribunal support.
ipsea.org.ukCoram Children's Legal Centre
Free legal advicechildrenslegalcentre.com
Free legal information for families, exclusion appeals, child law, rights.
childrenslegalcentre.comMencap, Learning disability support
Free0808 808 1111
Advice and support for people with a learning disability and their families.
mencap.org.ukAnti-Bullying Alliance
Online resourcesanti-bullyingalliance.org.uk
Guidance for parents and schools on bullying, cyberbullying and school response duties.
anti-bullyingalliance.org.ukFor Young People Directly
These services are for young people themselves. Confidential, non-judgmental, and free.
Childline
24/7 · Free0800 1111
About anything. Will not show on most phone bills. Online chat available. You won't be in trouble.
childline.org.ukSHOUT, Text crisis support
24/7 · FreeText SHOUT to 85258
If calling feels too hard. Text from anywhere. Trained volunteers respond.
giveusashout.orgKooth, Online counselling
Free · NHS-fundedkooth.com
Free anonymous online counselling for young people aged 10 to 25. No referral needed.
kooth.comFearless, Report crime anonymously
Online · Anonymousfearless.org
Report knife crime, county lines, or any crime without giving your name. Never traced.
fearless.orgSamaritans
24/7 · Free116 123
If you're feeling overwhelmed, desperate, or just need to talk. No judgement.
samaritans.orgBrook, Relationships & sexual health
Online resourcesbrook.org.uk
Non-judgmental information and services on relationships, consent, and sexual health for under-25s.
brook.org.ukAll numbers correct as of May 2026.
If you find a number that has changed, please let us know . This page is updated regularly.